Act I · Sales

Sales enablement

Train the team. Assess the work.

Sales enablement for VPs and managers who need sales training and sales assessment in one system. Deal IQ is the job in the deal: AE MEDDPICC, SDR SPICED, CS expand or renew. Team IQ and Revenue Command Center are the manager system: review the evidence, then assign the next mission.

Fellowship demo (SwiftLane)

War roomLiveDebrief
MEDDPICC Board

Live qualification

0%

Post-opener
Metrics72%
Economic Buyer64%
Decision Criteria48%
Decision Process55%
Paper Process22%
Identify Pain71%
Champion41%
Competition58%

Klara · live coaching

Paper path unnamed. Champion cannot sell this yet.

Intro

See Deal IQ and Team IQ

The job in the deal, the craft in the pod, then the Monday review.

Try a live deal

The motion

How a sales team makes revenue here, seat by seat

One engine covers the motion from the accounts a manager named, through the meeting and the live deal, into adoption, renewal, and expansion. Soft craft sits under every seat. Coverage marks say what is live, what is pack content, and what is not shipped yet.

  • Shipped
  • Pack-authored
  • Queued
  • Not yet
  1. 01

    ICP the manager named
  2. 02

    Territory
  3. 03

    The right person
  4. 04

    Meeting and brief
  5. 05

    Live the deal
  6. 06

    Adopt, renew, expand
  1. 01

    Shipped

    ICP the manager named

    Manager

    The manager writes an ICP card in RCC Settings. Territory scores every account against that card, not the pack default.

  2. 02

    Shipped

    Territory

    SDR, or an AE who sources

    Audit the patch, tier A B C, defend the focus. Precision on the PACE board.

  3. 03

    Shipped

    The right person

    SDR

    Read the account, refuse the friendly wrong contact, document the committee the AE will inherit.

  4. 04

    Shipped

    Meeting and brief

    SDR / BDR, one seat

    Earn a meeting the AE can work. Phone is a talk-track theater, not a live dialer. BDR is the inbound lane on this seat, not a fourth product.

  5. 05

    Shipped

    Live the deal

    AE

    Five Deal Physics forces decide the outcome. Sessions run about 60 to 90 minutes. The cycle in the world is weeks, default forty-five days.

  6. 06

    Shipped

    Adopt, renew, expand

    CSM (AM at higher bands)

    Read the inherited account on five plain rows, then the right-size call. Not a live NRR feed.

Under every seat: Team IQ, 24 O*NET-aligned soft skills in five groups. Managers pick three to five as focus. Not a twenty-fifth skill, and not a separate revenue motion.

Four uses

Same engine. Four intents. Every seller seat.

Hire, onboard, master, and rehearse are entries into one engine, not four products. Before tomorrow's real meeting a player picks seat, account, and pressure, then practises the job in that room. Evidence still lands in RCC. A named-world decision simulation: faces then desk, cost per move, three seats, manager-visible debrief, not a talking-head roleplay you reset.

Same engine. Four intents. Every seller seat.
UseSDR / BDRAECSM
HireHIRESDR. Frozen SPICED work sample. Human hire or no-hire.HIREAE. Frozen MEDDPICC work sample.HIRECS. Frozen expand or renew work sample.
OnboardFellowship desks, then a handoff the AE can reject with evidence. This company means the assigned practice world.Territory through Qualification, then live. Seat method is MEDDPICC.Inherited pack, Account Plan, right-size call.
MasterHardness, PACE, next assign. Engine proposes. Manager gates.Craft focus tags plus Deal Physics. Manager gates.Up to three account pressures the room speaks in. Manager gates.
RehearsePlayer picks seat, account, and pressure. PACE week. Faces then the desk. Cost per move. Manager still sees the debrief.Same picker. Deal Physics live deal. Faces then the desk. Cost per move. Manager still sees the debrief.Same picker. Account Plan on an inherited pack. Faces then the desk. Cost per move. Manager still sees the debrief.

A named-world decision simulation: faces then desk, cost per move, three seats, manager-visible debrief, not a talking-head roleplay you reset.

Open the rehearsal door

Five stages on one sales enablement hub

The seat answers who practises. The stage answers when. One door per stage; depth lives on the seat pages and guides.

Recruit: comparable work samples, not panel theatre

Hiring fails when interviews reward polish over evidence. HIRESDR, HIREAE, and HIRECS freeze the same scenario and must-pass gates so every candidate is scored on the same bar.

Sales hiring seat

Hiring for SDR / BDR, Account Executive, and CSM seats fails when interviews reward polish over evidence. Deal IQ recruitment aliases (HIRESDR, HIREAE, HIRECS) freeze the same buyer scenario, seniority band, and must-pass gates for every candidate. The win condition is a defensible hire or no-hire call on criterion-referenced behaviour, not a likable conversation. Candidates work Territory through qualification under buyer pressure; managers review fellowship prep, live moves, and debrief scorecards without coaching mid-run. Neutrality is the product truth here: this is evaluation, not enablement for the applicant. Recruiting leaders in Berlin, London, and US enterprise GTM use this stage when legal and RevOps need a work-sample contract that survives scrutiny. Pair the sales hiring seat with the work-sample and structured-assessment guides when you need the full gate language. Do not confuse this room with training: training coaches your employed team; recruit keeps the bar fixed so comparisons stay fair. When you brief TA partners, state the frozen scenario, the seniority band, and which gates are must-pass versus coaching notes after the run. Export the scorecard into your ATS narrative so hiring managers argue from the same artefacts. If a candidate asks for tips mid-scenario, stop the run: coaching during evaluation contaminates the sample and destroys comparability across the slate.

Onboarding: SPICED spine to Handoff to your AE

New SDR and BDR hires need a research-first spine, not another LMS course. SDRIQ scores toward Handoff to your AE: a handoff pack an AE can reject with evidence, not vibes.

SDR / BDR seat

New SDR and BDR hires do not need another LMS course on discovery theory. They need a research-first spine that starts in Territory and Account Research, then proves Situation, Pain, Impact, Critical Event, and Decision mapping before an AE accepts the handoff. In Deal IQ the SDR / BDR track (SDRIQ) scores toward Handoff to your AE, not Closed-Won. Stage 0 pipeline generation stays on by default so early activity is not invisible. Managers coach opener quality, Intel use, and Decision Committee clarity instead of activity vanity. This stage is for enablement and frontline managers ramping cohorts on Winning-by-Design-style discovery without forcing MEDDPICC vocabulary onto outbound seats. Link the SDR seat, the SPICED manager practice guide, and the SDR onboarding SEO guide when you brief a new pod. Onboarding ends when handoff packs are defensible for Customer Success later, not when calendar invites hit a quota. A clean onboarding week ends with a handoff pack an AE can reject with evidence, not vibes. Require Intel and TAM notes before outreach, then inspect Critical Event timing and Decision Criteria language in debrief. CSM partners should see handoff readiness signals early so expand/renew later is not archaeological dig into a thin closed-won file. A payer maps a floor sentence onto the cousin world on /en/their-week, then the team plays that overlay for weeks. This is not a custom digital twin.

Assessment: bands and gates you can compare

Assessment is criterion-referenced evidence, not module completion. Managers inspect scorecards and dossiers in Revenue Command Center; bands have to survive a sceptical CRO in review.

Revenue Command Center

Assessment here means criterion-referenced bands across hire and ongoing craft, not a workshop certificate rebadged as sales proof. For hiring, frozen work samples and must-pass gates create comparable scorecards across HIRESDR, HIREAE, and HIRECS. For employed teams, manager scorecards and ICCE rows managers compare in enablement reviews show whether evidence levels actually moved, not whether someone finished a module. Use this stage when RevOps and enablement need a shared language for seniority, readiness, and promotion conversations. The MEDDPICC manager scorecard guide is the AE lens; SPICED and expand/renew practice guides cover SDR and CSM seats with the same evidence discipline. Job-seeker plates (MEDDPICC Qualifier, SPICED Qualifier, CSM Qualifier) are candidate-owned. Game Is Serious issues a public, verifiable training credential after an assessed Deal IQ simulation (work sample, not a diploma). Public /verify plus LinkedIn add-to-profile. Recruiter freeze stays HIRESDR / HIREAE / HIRECS. Team assessment lives in Revenue Command Center. Assessment is not a separate product URL. It is the inspection layer that makes recruit, onboarding, and training honest. If a band cannot be shown to a sceptical CRO in a review, it is not ready to claim. Publish the band definitions where managers can find them: what Level 2 evidence looks like versus Level 4 validated. Run calibration on anonymised scorecards once per quarter so AE, SDR, and CSM managers share one severity scale. Assessment without calibration drifts into personality awards within a month.

Training: Fellowship before Live, frameworks by seat

Slides collapse on the forgetting curve. Fellowship through Qualification before Live buyer turns; SDR trains SPICED, AE trains MEDDPICC, CSM trains expand/renew defensibility.

Deal IQ

Training that only delivers slides collapses on the forgetting curve. This stage is deliberate practice: Fellowship (Territory through Qualification) before Live buyer turns, then seat-correct frameworks. SDR / BDR trains SPICED. AE trains MEDDPICC. CSM trains expand/renew defensibility with expand_renew_v1 scoring, without inventing a fake third acronym. Team IQ sits with RCC as the manager system for pod craft, so qualification and pod chemistry do not live in separate LMS silos. Managers use practice guides and scorecards to inspect moves, not completion certificates. Point cohorts at the gamified MEDDIC training overview, fellowship-before-live guide, and the three practice guides when you design a quarter. Mastery and RCC deepen decay signals and refresh queues over twelve months; that is a later surface, not a substitute for weekly reps in the rooms. Training wins when behaviour under pressure changes, not when attendance looks green. Sequence matters: Fellowship reps who skip Territory research arrive in Live with empty Situation cells and blame the AI buyer. Schedule Team IQ beats in the same sprint as Deal IQ so pod-craft debt does not wait for a separate quarter. Transfer missions lock champion teaching after the deal rooms, not instead of them.

Simulate: buyer pressure across the four rooms

Simulation is a named-world decision simulation with a manager-visible debrief, not a talking-head roleplay you reset. Before tomorrow's meeting a player picks seat, account, and pressure on the rehearsal door. Deal IQ, Team IQ, Mirror, and Transfer still feed the same evidence loop.

Role seats (bow-tie)

Simulation is the stack under live buyer and pod pressure, not a talking-head roleplay that scores the talk track and resets. Our rehearsal is a named-world decision simulation: faces then desk, cost per move, three seats, manager-visible debrief. A player opens that room on /en/rehearse before tomorrow's real meeting: SDR a PACE week, AE a Deal Physics live deal, CSM an Account Plan on an inherited pack. Evidence still lands in RCC. Mirror diagnoses behavioural patterns (short demo or longer path baseline). Deal IQ runs fellowship then live MEDDPICC or SPICED against AI buyers. Team IQ trains inside-pod soft skills with situational fit. Transfer forces champion teaching when you cannot enter the executive meeting. All four feed one Sales Twin passport and manager views. Use this stage when leaders ask what “AI buyer simulation” or “AI sales roleplay” means in product terms: rooms with evidence, debriefs, and exports, not open-ended chat. Deep-link the rehearsal door, the bow-tie seats below, the decision-simulation vs AI roleplay guide, and the Sales Twin path guide. Simulate is where onboarding and training get stress-tested before a committee decides without your rep in the room. Treat simulation capacity like pipeline: protect weekly Deal IQ and Team IQ slots the way you protect forecast calls. After each room, demand one coaching note tied to an evidence cell or soft-skill beat, then re-run the weak position within fourteen days. Without that loop, simulate becomes expensive entertainment. A payer maps a floor sentence onto the cousin world on /en/their-week, then plays. This is not a custom digital twin.

Most of the deal happens when you are not in the room

Internal research, peer conversations, and stakeholder meetings decide outcomes long before your next call. Your champion is your proxy in those rooms. What they understood is what the committee acts on.

Workshops teach frameworks. Live deals need pattern recognition held steady across a 90-day cycle while the buying committee keeps shifting. That gap is what this stack is built to close.

Where B2B buying time goes
83%Without vendors in the room

With any vendor

17%

Without vendors in the room

83%

Buyers spend most of the cycle researching, aligning stakeholders, and debating internally. Your champion carries your case into that majority.

Source: 6sense research synthesis (Cunningham, former Forrester)

Three failure modes we see in every pipeline review

  • Incomplete transfer

    Reps persuade well in the room. They rarely practise teaching a champion who starts from zero. Role-play with a colleague who already knows the product hides the gap.

  • Memorised frameworks, live surprises

    MEDDPICC playbooks train recall. Live deals need pattern recognition under time pressure. Research on the forgetting curve often cites that reps forget roughly 70% of training within a week without application.

  • Indecision, not only competitors

    A frozen buyer and a frozen rep are the same failure in different clothes. Both hit a position they never practised and default to no move. You cannot script your way out. You practise your way out.

Revenue Command Center and Deal IQ first. The manager system holds the team.

Deal IQ is the job in the deal. Revenue Command Center and Team IQ are the manager system: train the team, inspect the evidence, assign the next mission. Mirror and Transfer stay on the path.

Deal IQ

Run the research spine before live play: intel, TAM, opener, business case.

Tailored enterprise scenarios, Klara coaching, manager scorecards, CSV export.

View Deal IQ

Revenue Command Center

Manager workspace: action queue, evidence dossiers, approve or revise the next mission.

Deal IQ and Team IQ evidence in one review-ready workspace.

Open RCC

Practice the role you occupy

SDR / BDR · SPICED

Play a PACE week (Precision, Angle, Cadence, Earned meeting). SPICED fills the handoff pack the AE can take. Win is a meeting the AE can work, not closed-won.

AE · MEDDPICC

Territory through live MEDDPICC: desks, then a buyer who pushes back, then a debrief. Same intel from first cite to last turn.

CSM · Expand/Renew

Read the inherited pack on an Account Plan board (Grip, Movement, Internal capital, Commitments, Proof freshness). Defend expand, renew, or hold. Win is a defensible call, not net-new prospecting.

Also on the path

Team IQ

Inside-pod team craft: retro, 1:1, peer beats with situational fit debrief.

Week 3 retro on Relay Platform, about twenty minutes. Evidence lands in Revenue Command Center.

Explore Team IQ

Mirror

See how you show up in complex decisions in about two minutes.

Pattern check. No signup for the public demo.

Open Mirror

Transfer

Turn your methodology into guided teaching reps actually retain.

Built for enablement: scenarios, scorecards, and exports.

View Transfer

The job in the deal. The system for the team.

Deal IQ is the job in the deal: fellowship (Territory through Qualification), then live MEDDPICC, SPICED, or expand/renew with ICCE exports. Revenue Command Center is the manager system: action queue, evidence dossiers, approve or revise the next mission. Team IQ sits with RCC as the system for pod craft. Mirror and Transfer stay on the path when you need a baseline or champion coaching.

  • Deal IQ: the job in the deal, fitted to seat
  • Revenue Command Center: train and assess the team from one queue
  • Team IQ: manager system for pod craft, same workspace
Wins × size × discipline, divided by time.Pipeline levers

The business case

Pipeline velocity, not slide velocity

Revenue leaders already track pipeline velocity. We train the four levers your enablement stack usually ignores: judgement under pressure, champion transfer, field capture, and deal qualification discipline.

VWLDT

Pipeline velocity (V) = Win rate (W) × Opportunities (L) × Deal size (D) ÷ Cycle time (T)

  • L

    Opportunities

    Quest Builder turns trade show footfall into first-party conversations with geofenced missions, QR locks, and CSV plus webhook lead capture.

    Quest Builder
  • D

    Contract value

    Transfer exposes the copy-paste trap. Reps practise teaching a champion who enters the executive room alone, so value survives without you in the room.

    Transfer
  • W

    Win rate

    Deal IQ: 60-90 min war room, live deal, and debrief. MEDDPICC or SPICED after intel handoff. ICCE scorecards surface deal-risk attitude before the forecast call.

    Deal IQ
  • T

    Cycle time

    Mirror maps behavioural baselines in two minutes, no signup. Teams enter simulation cycles knowing which pattern breaks first under pressure.

    Mirror
Evidence

Research we design against, and proof we can show

Research cited by 6sense, drawing on former Forrester analyst Kerry Cunningham, found B2B buyers spend only about 17% of total buying time with sales reps, and only 5 to 6% with any single vendor.

Gartner reports that the typical buying group for a complex B2B purchase involves six to ten decision-makers, each with distinct priorities and often veto power.

Dixon and McKenna's analysis of 2.5 million sales calls (The JOLT Effect) estimates indecision drives roughly 40 to 60% of lost deals, often fear of making the wrong choice rather than preference for the status quo.

Gartner projects that by 2029, sales organizations using AI-driven enablement may achieve roughly 40% faster sales stage velocity than those relying on traditional approaches alone.

Salesforce research cited in 2026 State of Sales reports that reps spend only about 28% of their time actively selling, with the rest on admin, content search, and manual updates.

See sample manager exports

How revenue teams usually start

  1. 01

    Deal IQ practice

    Fellowship (Territory through Qualification), then live MEDDPICC or SPICED. ICCE scorecards and debriefs feed the manager workspace.

  2. 02

    Revenue Command Center

    Managers review the queue and dossier, then approve or revise the next mission before the rep starts.

  3. 03

    Team IQ when the pod is the risk

    Team IQ sits with RCC as the manager system for pod craft. Mirror for baseline when missing. Transfer for champion coaching. Same passport.

What sales leaders improve first

  • Qualification consistency across reps and managers
  • Coaching quality tied to real behaviour signals
  • Debrief-ready dossiers that name the loss type, not a lucky Close-Won
FAQ

Questions revenue leaders ask

If you have another, bring it to the discovery call. We answer in writing first.

  • Is this sales enablement or a training LMS?

    This is sales enablement as practice, not a content LMS. VPs and managers train AE, SDR, and CS teams in Deal IQ, then assess the work in Revenue Command Center. Your LMS can keep slides. This stack holds the job in the deal and the manager system.

  • How do you assess a sales team here?

    Sales assessment is criterion-referenced evidence, not module completion. Managers open ICCE scorecards, session dossiers, and the Monday queue in Revenue Command Center. Bands have to survive a sceptical CRO in review. Job-seeker Qualifiers are candidate-owned plates, not the team assessment product.

  • What is Deal IQ versus Team IQ and RCC?

    Deal IQ is the job in the deal: AE MEDDPICC, SDR SPICED, CS expand or renew. Team IQ and Revenue Command Center are the manager system: train the team, inspect the evidence, assign the next mission. Not a hard twin and a soft twin.

  • Are the Qualifiers for my team?

    No. MEDDPICC Qualifier, SPICED Qualifier, and CSM Qualifier are job-seeker plates. Game Is Serious issues a public, verifiable training credential after an assessed Deal IQ simulation (work sample, not a diploma). Public verifier plus LinkedIn add-to-profile. Managers train and assess employed teams in Deal IQ and Revenue Command Center. Recruiter screens stay on the sales hiring page.

  • Where should a revenue team start?

    Start with Deal IQ practice and Revenue Command Center review. That is Practice → Review → Assign. Team IQ sits with RCC when the pod is the risk. Mirror and Transfer stay on the path when you need a baseline or champion-coaching capstone.

  • Can we use this for hiring work samples?

    Yes. HIRESDR, HIREAE, and HIRECS are public recruitment aliases with deterministic sample debriefs. See the sales hiring page; managers review scorecards in RCC. That recruiter door is not this VP hub.

  • Is the path fully automatic for every rep?

    The engine proposes the next mission immediately after completion. Mirror inserts only when no reliable baseline exists. Managers can revise the assignment until the rep starts. This is adaptive orchestration, not a fixed course catalog.

  • What outcomes do sales leaders see first?

    Qualification consistency, coaching tied to behaviour signals, and debrief-ready dossiers that name the loss type from Deal Physics. Manager scorecards drive the conversation in enablement retros. We do not publish quota, win-rate, or NRR lifts.

  • Is BDR a different product from SDR?

    No. SDR and BDR share one seat and the PACE board. BDR is the inbound lane on that seat: a CRM signal starts the speed-to-lead clock on the Pipeline desk. Same seat, not a fourth product.

  • Can a rep rehearse tomorrow's real meeting on their own?

    Yes. Before tomorrow's real meeting the player picks seat, account, and pressure on the rehearsal door, then enters a named world. SDR plays a PACE week, AE a Deal Physics live deal, CSM an Account Plan on an inherited pack. Evidence still lands in RCC. A named-world decision simulation: faces then desk, cost per move, three seats, manager-visible debrief, not a talking-head roleplay you reset. Practice, Review, Assign stays the manager loop.

  • How is this different from conversational intelligence tools?

    Post-call analytics tell you what happened after the fact. These simulations let reps practise positions before they hit a live account: champion transfer, committee dynamics, and qualification under pressure in a safe room.

Practice. Review. Assign.

Try a live deal